Gooey Insiders are customers who get access to exclusive deals, including early product releases, giveaways, discounts, and other Gooey goodies.

Insider offers typically provide leveraged access to products — either before public release or at lower pricing than what is available publicly.

To become a Gooey Insider, you must have previously purchased a Gooey plug-in.

Once you’ve made a purchase, the email associated with your order will periodically receive Insider offers containing details on how, when, and where to access Gooey Insider deals.

We know that reliable, efficient plug-ins are essential to a smooth music production workflow. That’s why we provide free updates whenever we discover new ways to improve performance, stability, or functionality.

As our products evolve, we continue refining them with feature enhancements, optimizations, and fixes based on ongoing development and user feedback. Be sure to check the News section to see if any of the plug-ins you own have received a recent update.

No. If a newer version of a product is released and you are ready to upgrade, simply log in to your account at https://www.gooeyaudio.com/my-account, go to the Downloads section, and install the latest version of your plug-in.

We keep our prices low because we operate a lean and fit company.

We cut out middle management, we work closely with our partners, and we make sure our marketing is vetted by the best in the industry.

Try opening the password reset link in from an incognito page (or clear the browser’s cache).

If the password link is still un-responsive, then please e-mail us here.

Sometimes, there are issues linking a recent purchase with an account. If you have an issue finding installers, license key, or accessing your digital downloads please let us know here.

New customers will need an account, this will be automatically created at checkout, and will link your purchases. 

Additionally, all purchases will send out an email with links to installers and your serial number.

We pride ourselves in our work and enjoy software development first and foremost. We want to share our work with you, so you can make more music (and so we can in turn, listen to more music).

With that being said, we do not store credit card information on our website, and all transactions are completed through a secure payment portal, such as PayPal.

If a payment was ever made in error, or you are unsatisfied with a purchase (within the first 14 days), then you can contact us, and we will reverse the charges.

On macOS, you’ll need to select the customize button at the bottom of the screen and then select which formats you do or do not want.

On Windows, you will be prompted on the main screen for the formats you want to install.

We’ve worked tirelessly to ensure that the installers work as expected across machines. 

In the rare case that image assets, or presets are missing, first try uninstalling and then reinstalling.

If that still doesn’t work, then please feel free to give us an e-mail here.

All Gooey products are registered and signed with a certificate authority. If you are on Windows, then the installers and plug-ins will be signed with Certum (a recognized CA with Windows). If you are on macOS, then the installers and plug-ins will be signed and stapled with Apple. 

If Windows Defender throws a false positive on the installer or plug-ins, then please let us know (here), and the application can also be submitted for testing with Microsoft (https://www.microsoft.com/en-us/wdsi/filesubmission).

We are always open to hearing new suggestions, and getting feedback on new features. Have a great idea? Send us a message here.

We take crashes very seriously. Very rarely do crashes occur, because we use the strictest of standards to ensure our products are safe and reliable.

You can learn more about our vetting and testing process (here).

In the case you do experience a crash, please send a screen shot, if possible the crash report log, and contact us here.

We will do our best to patch and update the software in no time.

As of now, our plug-ins operate in stereo. If the channel is set in mono mode, then it will be bounced to stereo. In Pro Logic, order to load a Gooey effect on to one of your tracks the track must be in stereo mode.