Last updated: 11/8/2026

Thank you for choosing Gooey Audio. We want to ensure you
have a great experience with our software. If you are not completely satisfied
with your purchase, we are here to help.

1. The 14-Day Refund Window: We offer a full money-back guarantee
on all our software licenses and subscriptions. You can request a full
refund within 14 days of your original purchase date. After 14 days,
your purchase is generally non-refundable.

2. Eligibility Criteria: To be eligible for a refund, you must meet at least
one of the following conditions:
The software could not be successfully installed or activated on your
system.
The software contains bugs, errors, or technical performance issues
that our support team cannot resolve.
The software did not meet your expectations, provided the request is
made within the 14-day window.

3. Software Deactivation: Upon approval of your refund, your software
license will be deactivated, and your access to the platform or
subscription features will be terminated. If applicable, you agree to
uninstall the software and delete any local copies.

4. Abuse and Fraud Protection: We reserve the right to deny refund
requests if we detect or suspect fraudulent activity, systematic policy
abuse, or exploitation of our refund guarantee. This includes, but is not
limited to, repeatedly purchasing and requesting refunds for the same
software, creating multiple accounts to bypass license restrictions, or
using automated systems to extract data prior to a refund request.
Decision-making regarding policy abuse remains at the sole discretion
of the company.

5. How to Request a Refund: To start the process, please email our
support team at [support email] with your order number and the
reason for your request.

6. Processing Time: Once your request is received and verified, we
will process your refund within 5 to 7 business days. The credit will
automatically be applied to your original credit card or payment method.